- Identify problems – We review loan applications and communicate with borrowers in very early stage to resolve/prevent any problems that may cause delay on closing.
- Competitive rate – We review each loan application to find the best fit loan program with very competitive rate and smooth, on-time closing.
- Technology – Loan application and communication with us are simple and safe. We provide secure and safe way to send information and documents.
- Free consultation – Text messages or social media, whichever works for borrowers, we answer all the questions.
- Free pre-approval – we review all income, asset, and liability documents following underwriting guidelines to make sure loan will close on time. (This is a free service that needs time, and borrowers’ cooperation to provide documents). Most pre-qualification /pre-approval letters are based on simple loan applications without reviewing income or asset documents.
- We do not simply deny a loan that does not meet current underwriting guidelines and let borrowers walk away. We help borrowers analyze financial situation, and make suggestions to help borrowers re-arrange finance to get qualified, such as re-arrange debts, and improve credit scores.
- We help real estate agents. We find answers for all real estate finance related questions, help realtors on understanding current mortgage process and how to better serve home buyers.
- Dedicated realtor coordinator keeps real estate agents posted and answers real estate agents’ questions.